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HomeWeb Hosting TutorialsFile ManagerHow to download a file or folder

How to download a file or folder

This web hosting tutorial shows you how to download a file or folder using our advanced Hepsia web hosting control panel. This video tutorial is also available inside the OzeVision Web Hosting control panel under Help/Video Tutorials.

First, make sure that you know where exactly the files for your website are located. Usually each domain/subdomain points to a folder with the same name as the domain/subdomain located inside the /www/ directory in your hosting account. So, if you want to back up the files for my_best_domain.com, they are most likely located in /www/my_best_domain.com/

Here is how you can back up your files:

Option 1: Go to Site Options/File Manager. Select the check box in front of the folder/s and/or the file/s that you wish to download and click on the Download button, which is located at the top of the files list and also at the bottom. Within a few seconds a windwow appears and asks you if you wish to save the file. Choose "Save As..." and point the location on your computer where the file should be saved. You get a .zip archive, which contains all the file/s and/or folder/s that you have selected.

Option 2: You can back up your files via FTP. To do this, connect via FTP, using your main FTP account. Once the connection is established, you will see a list of all the domain folders. Right click on the desired folder, then choose Download*. Your files will start downloading on your computer.

* The exact download process may vary depending on the FTP client that you use. For further information, please refer to: How to connect via FTP and upload/download files

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